01 INTAKE
One public URL. Department first, then org key, patient name, DOB, study type, date range, delivery preference.
02 PRE-FLIGHT
Patient found in Epic, consent on file, studies present in PACS for that type and range.
03 FULFIL
Tech clicks send, or autopilot does it on the schedule. DICOMweb first, DIMSE fallback.
04 AUDIT
Disclosure written to your Epic report module. One transaction ID. PHI purged from the vault.
AFTER-HOURS AUTOPILOT
Every two minutes the scheduler picks up pending export requests for departments you have set to automated. If all three pre-flight checks are green, it fulfils, writes the audit, and purges the PHI vault. Anything amber or red is left untouched for a human in the morning — with the reason attached.
EXPORT AUTOMATION
ON · AFTER HOURS
CHECK 01
Patient found
Epic demographic match on first name, last name and date of birth — the cross-facility standard. MRN is a local reference only.
CHECK 02
Consent on file
FHIR Consent query against the destination tenant before anything moves.
CHECK 03
Studies ready
QIDO-RS count for the requested study type and date range. Zero results is a red.
THE RULE
All green, or a human decides
Checks skipped for configuration reasons never block. One amber or red and the request stays in the queue with the reason attached — autopilot never guesses.
Automation is per direction, per tenant, and independent — so you can let outbound run itself while inbound deliveries still get eyes on them.
SANDBOX MODE
Outbound fax and email are suppressed — safe for demos and go-live rehearsals with no real deliveries.
OUTBOUND WEBHOOK
We POST on created, fulfilled and rejected so your internal apps and audit integrations can react.
DEPARTMENT WORKFLOWS
Each department is automated or manual. Manual departments still get the audit written to your EHR.
Security review starts here, so we put it in the open rather than behind a badge row. Identifiers live in a short-lived encrypted vault, fetched only when an integration actually needs them, and purged on success.
STARTER · 1 SITE
$1,500/mo
500 studies/mo. Imaging centers and single-site pilots. Guided onboarding and HIPAA BAA included.
START A PILOT →PROFESSIONAL · 5 SITES
$3,500/mo
2,500 studies/mo. Epic FHIR + PACS automation, autopilot scheduling, 4-hour SLA, 2-day onboarding.
BOOK A DEMO →ENTERPRISE · UNLIMITED
From $9,500/mo
Health systems and large networks. Dedicated engineer, 99.9% SLA, SOC 2 Type II.
TALK TO US →ANNUAL BILLING SAVES 17% · PO / NET 30 AVAILABLE · HIPAA BAA ON ALL PLANS